Conversations

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InContact Supervisor- Listen only access
US Account. Call Center.  We use InContact for the call Queues.  Is it possible to create a Listen Only user, so our new trainees can lis...
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  • 1 reply
  • Idea
Photo of Stephanie Marine
Feature Request- InContact Reporting Screen Expansion
1. US 2. Call Center 7. 25 Users 2. We use InContact for the call center queue reporting.  This reporting is provided in a screen that is...
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  • 5 replies
  • Idea
  • Archived