Conversations

Conversations 1 - 20 of 101
Photo of Peoples Grower
Mark sms message thread by color
1. US2. Call Center3. It would great to be able to highlight messages with selection of colors. Lets say we have multiple customers texti...
  • 2 me toos
  • 0 replies
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 315 me toos
  • 82 replies
  • Idea
Photo of Wendy Archer
Provide log report for SMS texts
Would like to print out SMS text messages
  • 77 me toos
  • 21 replies
  • Idea
  • Under Consideration
Photo of dave
User Settings: customize email notification
We have configured Ring Central to send an email notification when a voice message is left.  However we would like to configure the subje...
  • 17 me toos
  • 11 replies
  • Idea
Photo of Michael Berkeley
Customize body of email notifications to users
We rely on our email system for our users' voicemails.  When a new VM is sent to email the message is a generic RC message with RC logos,...
  • 4 me toos
  • 0 replies
  • Idea
  • Archived
  • Merged
Photo of Taylor
Public Roadmap for Feature Development
When contacting support channels we are told "there's nothing I can do" by the support reps when raising issues of missing (yet necessary...
  • 6 me toos
  • 3 replies
  • Idea
Photo of Michel
URGENT - email notifications not being sent
In the past 1 or 2 weeks we have determined that not all email notifications are being sent out from RC. We received some complaints fro...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Justin Andri
Removal of Phone Numbers on Fax Cover Page
We use the fax feature directly through Outlook, the issue is that the main number showing is not our main number due to our onsite phone...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Plese
Deskphone: add External Speed Dials
We recently ordered an SPA514 with 2 sidecars. The idea was to set up the sidecar buttons with 10 digit speed dials. Unfortunately RC fir...
  • 22 me toos
  • 15 replies
  • Idea
Photo of Chaz
Users having Troubles Receiving Faxes
A few of my users are having some troubles receiving faxes from certain parties.  Some users can not receive a Fax from a party, but will...
  • 1 me too
  • 3 replies
  • Question
Photo of Mike Rowe
Ability to Remote Restart all Common Area Phones
Account type  (U.S., Canada, UK,  AT&T, Telus, BT) - U.S. A brief description of the business - Law Firm A high level description of the...
  • 9 me toos
  • 2 replies
  • Idea
Photo of Linda Young
Office Copier Faxes Mix-Up Because Copier Email Assigned to One User
We have our multi-function copier's email address assigned to one user so it can send faxes. Everyone uses it to send faxes, but sometime...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Ian Romero
Hold Music: Allow multiple audio files for hold music, played at random.
If you'd like to request this feature please select the LIKE button on the upper right corner.  We just migrated a client over to Ring ...
  • 44 me toos
  • 13 replies
  • Idea
Photo of Gordon Hu
New Extensions not updated on All Users - Re-login required
This seems to be a known limitation on RingCentral. Every time the admin makes a new extension, IVR, etc. Such extension is not known to ...
  • 3 me toos
  • 0 replies
  • Idea
Photo of James Bradd
Managing Webinar Licenses
I am curious if this is just our organization doing things fundamentally different than most but does anyone have any suggestions on mana...
  • 3 me toos
  • 2 replies
  • Idea
Photo of FuneralDIR
When setting up a holiday rule will it overwrite a rule already in place?
Holiday rule over a daily rule
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Doug Casey
Admin: Hide Certain Numbers from Users on the Company Contact List
Non-Profit Government Organization - we need to Hide Advanced Call Routing Numbers from the Company Contact List
  • 29 me toos
  • 14 replies
  • Idea
  • Implemented
Photo of Wes
User Settings: Disable call waiting while on a call.
Use a "Currently on another Call" greeting message while on another call or have the capability to disable Call waiting. An options that...
  • 50 me toos
  • 16 replies
  • Idea
  • Under Consideration
Photo of Matthew
Issue: Incoming calls still received when already on a call
Account type- UK - Premium Edition A brief description of the business- IT & Finance support for global security firm  A high level desc...
  • 2 me toos
  • 1 reply
  • Idea
  • Archived
  • Merged
Photo of Chris Duquette
Notification email removed?
I was checking / changing programming for a customer and i realized there is no longer a place to put the email where the voicemails shou...
  • 1 me too
  • 5 replies
  • Question
  • Answered