Conversations

Conversations 1 - 20 of 21
Photo of Mike
Add Custom RingTones for Mobile App, Desktop app and Deskphones
We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones.  Please comment and vo...
  • 306 me toos
  • 74 replies
  • Idea
Photo of COPELAND
Different Ring Tone
I hate the standard ringtone that comes with a desktop phone,  How do I change it or do I need to switch to another provider?
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Lily Morris
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
  • 179 me toos
  • 50 replies
  • Idea
Photo of BISHOP
Implement email to RC SMS functionality
All major cell carriers support an email address scheme in which anybody can send a message to <phonenumber>@carrier.com, and the text in...
  • 31 me toos
  • 14 replies
  • Idea
Photo of Michael Greco
Voip Bluetooth Sound Quality
I'm noticing that using VOIP on the Android RC combined with Bluetooth has very poor sound quality to people on the other end. This is no...
  • 5 me toos
  • 5 replies
  • Question
  • Acknowledged
Photo of Amanda Crain
service issue
Currently our staff is having issues with outbound calls, and calls are not coming through or ringing. Is anyone else having this issue?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Elizabeth Whitley
Desktop app for Windows 10: Please update to include badge notifications while the app is minimized.
Please update to include badge notifications while the app is minimized. Notifications of missed calls, voicemails, and text messages onl...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Karim Khalil
Admin: override Password 60 Minute Lockout
Users, in my experience, are bad at password management. I had an experience today that pointed out what I perceive to be a missing featu...
  • 104 me toos
  • 36 replies
  • Idea
Photo of Tom Vranjes
Template: Expanding the Functionality of Templates
Customers have requested that additional options be added to expand the functionality of Templates. The most common requests for additio...
  • 37 me toos
  • 13 replies
  • Idea
  • Implemented
Photo of Christony Chartburut
Add a notification for completed call transfers
Add "beep" feature when completed transfer for internal extension to hear in order to be aware that call has been connected to the caller...
  • 23 me toos
  • 6 replies
  • Idea
Photo of HootSuite App
RingCentral Meetings: increase the attendee limit for meetings
In response to @Ragedeep on Twitter: https://twitter.com/Ragedeep/status/6... @RingCentral Any plans on incre...
  • 25 me toos
  • 6 replies
  • Idea
Photo of Mike Gomez
Softphone frequently lags when answering call
Beginning about a month ago, after I answer an incoming call with RingCentral for Windows, there will sometimes be about a 3-4 second del...
  • 3 me toos
  • 2 replies
  • Question
  • Acknowledged
Photo of SCHAEFER
Personalized ringtone for iphone/ios for mobile application
Personalized ringtone for iphone/ios for mobile application.
  • 2 me toos
  • 1 reply
  • Idea
  • Archived
  • Merged
Photo of Teresa Habeck
Add additional status notifications
Please add the following to the Status drop-down or selections on All platforms - Android, Windows and iOS. In a meeting On Vacation Lun...
  • 29 me toos
  • 4 replies
  • Idea
Photo of O'Quinn
Allow users to set DND status via web portal or phone
Previously used Interactive Intelligence system and they allowed user several DND selections. Example: when you go to lunch you change yo...
  • 2 me toos
  • 2 replies
  • Idea
  • Archived
  • Merged
Photo of Lokesh Mohan
Status Edit on Mobile App not avialable
We need to be able to Edit the status on the mobile App. You can find a Edit icon on desktop application but not on the mobile. This wi...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Eric Douglas
Mobile App: Call integration for Android
I wish that ring central would have the same call integration functions for android as they do Iphone.  The integrated in phone call feat...
  • 12 me toos
  • 8 replies
  • Idea
Photo of Teresa Habeck
Report of currently installed app on cell phones
I need to give a report on who has the app installed on a mobile device. How can i get this?
  • 1 me too
  • 4 replies
  • Idea
Photo of Sumin Lin
Fax Using the OneDrive
Hello Mike. How to fax a document from iPhone? I couldn't find the OneDrive from iPhone. It only shows Dropbox goodly drive!
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Teresa Habeck
Add access to multiple extensions to a single user under single user extention or login
would be helpful to be able to manage multiple extensions from a single user or extension. In areas where one employee manages an incomin...
  • 5 me toos
  • 2 replies
  • Idea