Conversations

Photo of Eddie Forero
Contacts: search by company name
I've noticed that you cannot search for contacts that are company only contacts with no first, or last names in them. Ring Central is a ...
  • 8 me toos
  • 5 replies
  • Idea
  • Not Planned
Photo of michelle stelbrink
How can I extend the session timeout so I don't get logged out?
  • 42 me toos
  • 12 replies
  • Idea
  • Implemented
Photo of Bruce Peterson
SMS: Can't send/receive SMS Text messages on my Ring Central Account
I recently started service with RC. Everything seemed to be working fine, but I discovered a major bug on my setup. I run a locksmith b...
  • 27 me toos
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Jessica Green Jensen
Update the look of the default fax cover pages
love ring central, and I love that I can fax from my ipad while I'm out and about. It's vitally important for me to be able to do that. ...
  • 14 me toos
  • 7 replies
  • Idea
  • Implemented
  • Archived
Photo of Steve W.
I would like to have the 15 minute time out extended.
I need to be able to extend the automatic time out to more than 15 mins.  My operator answer a call that takes 15-20 mins.  When they han...
  • 21 me toos
  • 22 replies
  • Idea
  • Under Consideration
  • Archived
  • Merged
Photo of Alex Iliff
Can you sync personal contacts with your smartphone app?
We can import/export contacts that will stay up to date with our softphones, and ip phones, but is there a way to keep that contact list ...
  • 8 me toos
  • 10 replies
  • Question
  • Archived
Photo of Robin
I need to eliminate the 15 minute time-out
As our company's Office Manager I am required to monitor and manage our President's and senior staff's missed calls, faxes and voice mail...
  • 8 me toos
  • 12 replies
  • Question
  • Archived
  • Merged
Photo of kbibens
Why am I not receiving SMS text messages from AT&T users?
I haven't been getting any text messages from AT&T users. They can get my texts, but I don't receive their responses. Verizon/T-Mobile se...
  • 8 me toos
  • 6 replies
  • Question
  • Archived
  • Merged
Photo of Troy Pickett
SMS: How do I setup my account for each user to be able to receive private SMS messages?
I have just setup an Office account, (we have a main number, with two extensions) and I am trying to figure out the SMS feature. I can se...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Troy Pickett
Call log should show company when no contact name is listed
Right now, even when a contact has been created, if there is no name in the fields for first and last, the contact doesn't show up in the...
  • 3 me toos
  • 1 reply
  • Idea
  • Archived
Photo of Troy Pickett
Is there a working dialing Mac program for VVX310 Phones?
Dialectic for Mac has a setup for Polycom phones, but it doesn't work (at the moment) with the VVX310 on Ringcentral. I want to integrate...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Edward
Is there any way to get a local area code for conference calls?
The area code in the automatically generated conference dial-in number is (760) - located in California. Our area code for our office te...
  • 5 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Troy Pickett
Ability to Filter messages on dashboard to faxes-unread-etc....
On the dashboard, with faxes and voicemails all piled in one list, it can be hard to find something. The ability to filter, like on the c...
  • Troy Pickett, 4 years ago

  • 2 me toos
  • 0 replies
  • Idea
  • Not Planned
  • Archived
Photo of Troy Pickett
About to set up pfSense, any tips?
I am installing an entirely new network at our new office, and we are going with a pfSense-custom built router. We have a 5-static IP pac...
  • 1 me too
  • 1 reply
  • Question
  • Archived
Photo of Troy Pickett
Contacts edit group section
If you are looking at personal contacts, in groups, you can only see the name. You should be able to click to the contact to go to their ...
  • Troy Pickett, 5 years ago

  • 1 me too
  • 0 replies
  • Idea
  • Planned
  • Archived
Photo of Troy Pickett
Status update that are preset for user settings
There should be a quick way to setup scenarios like, "in office", "on mobile", "unavailable" etc. Each preset would have whole system or ...
  • Troy Pickett, 5 years ago

  • 2 me toos
  • 0 replies
  • Idea
  • Not Planned
  • Archived