Conversations
How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a ...
Announcements-Only Extensions: Additional Options
Announcements-Only Extensions would be much more useful if they had any or all of these additional options: 1) Option to transfer the ca...
SMS: ability to SMS from the RingCentral website or email
As we start to make incredible use of your SMS service, we find it would be helpful if we could reply via one of the services mentioned a...
Contacts: search by company name
I've noticed that you cannot search for contacts that are company only contacts with no first, or last names in them. Ring Central is a ...
How can I extend the session timeout so I don't get logged out?
Caller ID (CNAM) display in Activity logs
Hi,
It's important for me to see not only the CID of incoming calls in my call logs and notifications, but the CNAM as well. I know man...
Shared Contacts Across Organization
I know there is already a "Company Contacts", but that only shows extension within the organization. I would like to see a "shared conta...
Update the look of the default fax cover pages
love ring central, and I love that I can fax from my ipad while I'm out and about. It's vitally important for me to be able to do that. ...
Disable the Bubble Tone when dialing out
We need a feature where we can disable the new ringtone before connecting during outbound call. Interesting/funny ring that recently occu...
I would like to have the 15 minute time out extended.
I need to be able to extend the automatic time out to more than 15 mins. My operator answer a call that takes 15-20 mins. When they han...
Call log should show company when no contact name is listed
Right now, even when a contact has been created, if there is no name in the fields for first and last, the contact doesn't show up in the...
Ability to Filter messages on dashboard to faxes-unread-etc....
On the dashboard, with faxes and voicemails all piled in one list, it can be hard to find something. The ability to filter, like on the c...
Contacts edit group section
If you are looking at personal contacts, in groups, you can only see the name. You should be able to click to the contact to go to their ...
Status update that are preset for user settings
There should be a quick way to setup scenarios like, "in office", "on mobile", "unavailable" etc. Each preset would have whole system or ...
Desktop App: Menu Bar
Collapse the soft phone into the menu bar.
Click to search and dial contacts
Click for quick access to enable disable Ring Out
Change ...