SMS: Can't send/receive SMS Text messages on my Ring Central Account
I recently started service with RC. Everything seemed to be working fine, but I discovered a major bug on my setup. I run a locksmith b...
Troy Pickett
Joined on May 20, 2014
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Is there a way to import contacts to a Polycom VVX310?
I have a list of contacts set up on Ringcentral's website.
From my phone (Polycom VVX310) I only have "no records" in my phone's conta...
Can you sync personal contacts with your smartphone app?
We can import/export contacts that will stay up to date with our softphones, and ip phones, but is there a way to keep that contact list ...
I need to eliminate the 15 minute time-out
As our company's Office Manager I am required to monitor and manage our President's and senior staff's missed calls, faxes and voice mail...
Users complaining about Outbound ring tone
Can RingCentral please remove the new outbound ringtone? Our users are complaining that we should have a choice if we want it enabled or...
Why am I not receiving SMS text messages from AT&T users?
I haven't been getting any text messages from AT&T users. They can get my texts, but I don't receive their responses. Verizon/T-Mobile se...
SMS: How do I setup my account for each user to be able to receive private SMS messages?
I have just setup an Office account, (we have a main number, with two extensions) and I am trying to figure out the SMS feature. I can se...
Is there a working dialing Mac program for VVX310 Phones?
Dialectic for Mac has a setup for Polycom phones, but it doesn't work (at the moment) with the VVX310 on Ringcentral. I want to integrate...
Is there any way to get a local area code for conference calls?
The area code in the automatically generated conference dial-in number is (760) - located in California. Our area code for our office te...
About to set up pfSense, any tips?
I am installing an entirely new network at our new office, and we are going with a pfSense-custom built router. We have a 5-static IP pac...
fax name activity log
Does anyone know how to get fax name on activity log ? We have companies listed in contacts under first and last name - but they still wo...