"Audio while connecting" and "hold music" volume control should adjust selected recording.

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I just found out that the "audio while connecting" and "hold music" volume cannot be adjusted. Our clients are complaining that the volume is too loud and needs to be adjusted. The default music is yours. How can we get this matter resolved? Please advise? Thank you, Kathy
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Posted 2 years ago

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Jessica - Community Moderator, Official Rep

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Official Response
Hi Everyone, 

If you experience this issue, please open a case and in your case notes include JIRA RC-45187. Doing so will make sure that the Product Team is made aware of this situation.