"Audio while connecting" and "hold music" volume control should adjust selected recording.

  • 3
  • 23
  • Idea
  • Updated 5 days ago
  • (Edited)
I just found out that the "audio while connecting" and "hold music" volume cannot be adjusted. Our clients are complaining that the volume is too loud and needs to be adjusted. The default music is yours. How can we get this matter resolved? Please advise? Thank you, Kathy
Photo of LENTZ


  • 290 Points 250 badge 2x thumb

Posted 2 years ago

  • 3
  • 23
Photo of Jessica - Community Moderator

Jessica - Community Moderator, Official Rep

  • 7,934 Points 5k badge 2x thumb
Official Response
Hi Everyone, 

If you experience this issue, please open a case and in your case notes include JIRA RC-45187. Doing so will make sure that the Product Team is made aware of this situation.