"start meeting" just spins for 10 minutes before sharing meeting details

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  • Updated 2 months ago
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Has anyone noticed that when trying to start a video meeting with colleagues from within a direct message in glip that the "start Meeting" prompt just spins, and then 10 min later the meeting details to connect appear? 
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Spencer Bennett

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Posted 2 months ago

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Becky - Community Support, Official Rep

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Spencer, please shoot us an email, as we'd like to get your logs to better understand the issue. 
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Yes I have the same issue lately, what I do is that I instantly start a meeting and invite my participant with the link, I would like to have start meeting within Glip working properly
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Jessica - Community Moderator, Official Rep

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These are known issues, all updates will be available on status.ringcentral.com

Ops has advised that they are rolling out new servers tonight to help resolve the issue where customers joining meetings are delayed or completely unable to join an RC Meeting because it shows host is busy, on another meeting, or the meetings connector indicator spins.

Baring any unforeseen problems, hopefully this will be resolved tomorrow.