"Start Voice Call" button in Glip Routed to Desk Phone

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  • Updated 10 months ago
It would be nice if you floated over or had a drop-down on the phone call button, so that you can ring through on the computer/device, or connect via the desk phone associated with my account. We typically use our desk phones and their attached headsets or speakerphones, this would make starting a call easier without having to dig in to the profile, find the extension and dialing out with the desk phone.

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Cameron Carson

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Posted 10 months ago

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Rob LaRose

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I concur -- this should be a direct option in the Glip app.

You can get there now but with extra clicks/layers now -- set Glip Prefs not to handle phone calls and it will roll your call over to RC Phone app.  That in turn can be configured for RingOut.  But you need to click a second time to place the call.

RingOut needs to be a direct option in the Glip / RC unified app.