Add 3-Way Calling on Ring Central for Desktop

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Hi Everyone,I have a mixture of VVX310 devices and RC for Desktop softphones within our call centre. The business recently became a fan of doing a 3-way conference when transfering a call, which works a treat on the polycom devices e.g. (https://success.ringcentral.com/artic...). However, whilst I can start a 3 way call in RC For Desktop, and speak to all participants, I cannot figure out how to exit the call whilst leaving them connected. Has anyone figured out a way of doing this?Cheers,Bill
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Bill Hodder

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Posted 1 year ago

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Nathan Malone, U.S. Tier 2 Support

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Hello Bill,

Unfortunately, at this point in time, there is not a way to leave the call you have conferenced together without ending the call for all parties when using the softphone.

Let me see if we can get this question turned into a feature request for you to add that functionality to the softphone.

Thanks!
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Bill Hodder

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Thanks Nathan. We are big fans of the softphone, but this is a limiting feature for us.