4k Displays (Monitors) and Softphone App

  • 0
  • 2
  • Question
  • Updated 2 years ago
  • Acknowledged
Having trouble with 4k displays and the ring central desktop app displaying correctly. The user cannot click minimize, maximize or other menu options because you have to be below the item you are trying to click. Also, part of the top menu bar is missing. The entire app is off center (shifted). Only this app is affected, no other apps on the computer.  
Photo of John Wessel

John Wessel

  • 142 Points 100 badge 2x thumb

Posted 2 years ago

  • 0
  • 2
Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 65,598 Points 50k badge 2x thumb
Hey John, sorry for missing this post! I would suggest opening a case with us so we can troubleshoot.