504g with sidecar how to setup | RingCentral Support Community

We have 504g's that we want to program the sidecars to be able to select a button to initiate an outside call. RC telling us not an option only internal calls

Daven Lucy

80 Points

Posted 2 years ago

2 years ago

RC-Installer, Champion

27,466 Points

Daven, that is a true statement, the side car does not add lines.

Explain what you are trying to accomplish and maybe we could assist. Most side cars are used for outbound speed dials, park locations, and other phones with in the Ring Central account.

Just explain and we will help

thanks

Chuck Fuscone
Certified RC Installer
Chuck@yoritguy.com

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1 person likes this

2017-07-26T18:12:53+00:00

Daven Lucy

80 Points

We want to program to be able to call out to an outside number via speed dial (customer, family, employee cell phones our other facility etc. . We were using another provider and these were simple to program to be able to pick up handset, select appropriate button and call goes out.

2017-07-26T18:14:19+00:00

RC-Installer, Champion

27,466 Points

ok, that makes sense.

E-mail me and I could explain how to accomplish this

I do this all the time for my customers.

Simple process

Chuck
224 220 9870
Chuck@yoritguy.com

4 months ago

philip.denton

162 Points

Did this sidecar have the paper insert (SPA500S) or was it digital (SPA500DS)? I'm having issues getting a SPA500DS to work with a SPA525G2. The phone detects the module but the config doesn't seem to have been pushed down.

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