Softphone Outbound Caller ID

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Hello, whenever I text or make a call from my RC app, the recipient sees the call/text coming from my direct extension number instead of the 877 number. How do I fix this?
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Jason

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Posted 6 years ago

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outbound caller id
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For anyone else looking for this setting, here's a link to the help article.

Setting Up the Outbound Caller ID on RingCentral for Desktop

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