Call Queue: Ability for Admin/Queue manager to log user in/out of queue

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  • Updated 1 month ago
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It would be helpful to allow an Admin to log an absent user out from a queue if they forgot to log out.
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Catrin

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Posted 4 years ago

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This reply was created from a merged topic originally titled Ability to change users call queue status as a manager.

Ability to change users call queue status as a manager
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Payden Pringle

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This feature, along with the ability to override a user setting themselves to simply not accept queue calls, is very important for our daily usage of RingCentral.