Ability for Super Admin to view any User's SMS

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  • Updated 2 months ago
FEATURE REQUEST TEMPLATE
  • Account type: US
  • A brief description of the business: Organizes events
  • A high level description of the product or feature being requested: Ability for Super Admin to view any User's SMS 
  • A typical use case scenario explaining how your business would use the feature: Needed for daily operatios
  • Benefit of such feature: Convenience on the part of super admin in accessing company-wide and user-specific SMS
  • Number of Users and/or Digital Lines: 3
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Joe Gatsby

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Posted 9 months ago

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KNOWLES

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This reply was created from a merged topic originally titled I need to review text messages that my employees send out to our customers. I can....

I would like to request to be able to review text messages that my employees send out to our customers and/or other employees. Right now I can see the text messages received but not the texts sent out by my employees.
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Joseph B.

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Hi,

I'm posting on behalf of Matt (Company Name: Savvy Lane, Inc). They also need this feature available in RingCentral.