Park Locations: Ability to change the timeout settings

  • 0
  • 9
  • Idea
  • Updated 3 years ago
  • (Edited)
We need the ability to set how long someone sits on a Park Location before it rings back to the person that put the call on the Park Location. Right now it is 5 minutes and there isn't a way to change that. 5 minutes is WAY too long.
Photo of Jeremy Miller

Jeremy Miller

  • 838 Points 500 badge 2x thumb

Posted 4 years ago

  • 0
  • 9
Photo of Brandon

Brandon, Champion

  • 25,004 Points 20k badge 2x thumb
I agree and I think this has been requested before.  In the meantime, you can request RC support to change this for you on the back end.
Photo of Steven Yaskin

Steven Yaskin

  • 530 Points 500 badge 2x thumb
I absolutely support this feature request as basic functionality that must be present for the Park locations. Without "beep on hold" it minimizes the purpose of the Park locations drastically. How/where do you see this current 5 minute ringback setting for the Park locations?