Ability to Choose Which Call Queue Would have Announcement

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To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request: 
  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT) US

  2. A brief description of the business
    The industry leader in adding power, torque, and efficiency to your diesel engine. We are your solution to unlock the potential performance of your engine without sacrificing reliability.


  3. A high level description of the product or feature being requested 
  4. Ability to choose on the users on which call queue would have announcements played.
    Also turning the announcements on or off by user that is part of the queue.

  5. A typical use case scenario explaining how your business would use the feature
    If turned off, the user would treat the call like their priority


  6. Benefit of such feature
    So that prioritization of call queue can be made


  7. Include any related case number if applicable (Case # 07655647)
  8. Number of Users and/or Digital Lines 16


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Ross Randall Recoter, Employee

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Posted 2 months ago

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