Ability to download call log

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  • Idea
  • Updated 1 year ago
Currently there is no feature to download Call log to show the respective user's time zone under call time column. For example, if you are an Admin user (eastern time zone) running a Call log report (consists of extensions from multiple time zone), the report shows the call time in Eastern time zone rather than respective User's time zone. Is there is any way to overcome this? Please advise.
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Gopal Ramakrishnan

  • 70 Points

Posted 2 years ago

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Saadet, Employee

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Hey Gopal, at this time the Call Log reflects the Time Zone of the individual who is viewing it. There is no way to show multiple time zones in the Call Log.
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Natalie Collier

  • 60 Points

How do I retrieve a call log beyond 60 days?
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Saadet, Employee

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Hi Natalie, simply select the Calendar and choose the dates you want to display