Ability to email email registration for existing user

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  • Updated 10 months ago
1.  Account Type - Canada

2.  IT Consulting 

3.  If an existing user needs to have the email address changed to that of an existing user, the system currently blocks this.  Email uniqueness can only be disabled for a new user.

4.  In the event that a extension needs to be handled by an admin, but the email address on the account is no longer valid (for example, a user who has left the company), would like the ability to change the email address to a non-unique address.

5.  Faster management of individual extensions.

6.  Currently 2 for evaluation.
Photo of TheOneBlackMage


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Posted 10 months ago

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Photo of Chris Verdin

Chris Verdin, Champion

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We've gotten around this by using alias email addresses.  I know this isn't the solution you wanted but as a temporary workaround in case this is needed sooner rather than later.