Ability to view other extensions Mailbox Status (Message Waiting Indicator) from IP Phone, HUD or RC App

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New Feature Idea: I have a business need to monitor voicemail message status for other extensions thru an IP phone button or the HUD on softphone. We have 8 extensions that I (or other users) need to see when a message is left. On my old PBX system I could program an message waiting indicator button to blink when an extension (other than my own) had a message waiting. RC does currently not support this. We get over 100 voicemails a day across these 8 mailboxes and I don't want to rely on email alerts. I don't want to use the Ringcentral Web portal or Super Admin access to view or check messages either (unless someone can do a "read only" Custom Role so they can't change settings) If you can make it so I can program a button on an IP phone or HUD to blink or show an envelope image next to the name that would be ideal.
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Scott Van Essen

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Posted 2 months ago

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