Call Queue: add schedule of when our RingCentral Mobile Apps "Accept Queue Calls"

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  • Updated 4 years ago
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Account type: UK
Business: IT support
Requested: it would be very useful to us if we were able to schedule when our Ring Central mobile apps "Accept Queue Calls"
We have an out of hours service (outside of 9am -5pm) and don't necessarily want our mobiles to ring all the time we are in the office (we use our desk phones 9am - 5pm), but if we want to take out of hours calls we have to remember to switch on the "Accept Queue Calls" option within the app. It would be very useful if we could create a custom schedule from within the app so that "Accept Queue Calls" is automatically switched on at specific times. E.g. in our case we would have it automatically on from 5pm - 9am the next day if it's not already on. 

This is not related to any existing support case, just a "nice to have".
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Posted 4 years ago

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Billy O'Neal

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This would be a great feature to add!