Access HUD from iOS and Android App

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  • Updated 3 months ago
Hi,

Would it be possible to add the HUD feature to the iOS and Android app?

Would be really useful to be able to monitor presence and call monitor. I see this being especially useful for our sales managers walking the call centre floor, giving them true mobility to do their job.

We are based in the UK, using the BT Cloud Phone offering.

Cheers,

Bill
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Bill Hodder

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Posted 3 years ago

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Cecile Glassy, Champion

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We would use this feature if offered on Android devices as well - it will unleash us from being tied to the desktop.
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REED

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We are a new customer to the RingCentral phone system and are converting from a system that currently offers a switch-board type interface in their cell phone app.  We heavily use the HUD type interface on our mobile device and would greatly benefit from having it available in the iOS app.
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DENAULT

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This reply was created from a merged topic originally titled Heads Up Display to be available with the mobile application.

Be able to view the HUD on the mobile application
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Chris Duquette, Champion

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this would be very cool to have a more universal company view while mobile
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Comcast Line

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Would love this feature! Much needed. My other option is to invest in a small windows tablet but would rather have a developed app for iOS.
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cusichase

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This feature would be great for training.  This way the person monitoring the call could be mobile and reference the person's screen as well.
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Richard

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Yes! no need for splitters

This is one of the reasons our business wants this!
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Brian Teller

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I too would find this feature useful.
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Tony Stark

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This reply was created from a merged topic originally titled HI all! I am asking for a customer for the HUD to be available on mobile app also....

HUD on mobile
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Gary Manske

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I might suggest checking into the Bridge Operator Console for RingCentral. It is a browser-based attendant console for any modern web browser and platform. It will work just as well on an iPhone or Android as it does on a PC, MAC or tablet. You can try it for 30 days at no cost. You can find it in the app gallery here: https://www.ringcentral.com/apps/bridge-operator-console

It may be a solution to your challenge.