Access to Download Company Directory for all Users

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  • Updated 6 months ago
First off, I understand that this feature is available for admins. What I don't understand is why everyone doesn't have access to download the company directory as a file they could store on their desktop or print out. Believe it or not, not everyone in our company wants to log in to the app or portal to look somebody up.

A simple list is all that is needed (name, phone #, ext). If users already have access to the directory through the app or their desk phone, why not give them the right to download it? 
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Mark Bartoszek

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Posted 6 months ago

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Guy Griffin

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If you use Outlook, the new RingCentral Outlook plugin is pretty nice.  Your directory is at your fingertips, it's easy to search, and you can call/text directly from it.  Something to think about...
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Mark Bartoszek

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I am using the Outlook plugin. The controls just allow you to open the RC phone app. That essentially is the same as opening the app on your desktop, but that still doesn't let people actually download the list as a file. We have many users who don't even have the app installed, so that wouldn't really work, but I appreciate the response.