Account Federation - View contacts to RingCentral Phone application

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  • Idea
  • Updated 3 months ago
View contacts from either account through federation on RingCentral Phone application.
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Jeffrey Grimes

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  • sad about this unexpected expectation.

Posted 3 months ago

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Arun Guha

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Absolutely! How’s it not built in ground up?? (In this day and age).
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Gregory Yaschuk, Employee

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Hi Jeffrey,
could you please explain what do you mean?
RC Phone (Softphone) displays all federation contacts
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Jeffrey Grimes

  • 60 Points
You're correct Gregory Yaschuk. I got misinformation from the representative I was working with that was helping me federate our accounts. At the time we just federated our accounts and I couldn't see users in the RC Phone app and she advised me the app doesn't have that functionality (which didn't make sense to me) so she led me to create this post.

This morning I was working with my colleague and we discovered this is working so please disregard.