Account Type: US| Why does my pc app fail once in a while. I have to restart my pc to make calls.

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  • Updated 7 months ago
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Why does my pc app fail once in a while. I have to restart my pc to make calls. The buttons are working it just doesn't work everytime I key in the number and press call? anyone?
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Bert

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Posted 7 months ago

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James A, US Enterprise Engineer

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Official Response
Hello Bert,

After you hit the call button does it crash or just sit there? Do you get any kind of an error message? Also what version of the RC phone are you on? It will say in settings in the bottom left. You should be on 9.4.3 or later. It could be the graphics driver on your PC may need updating. If you've looked at these things and still have a problem please open a case