Add a response noise to your chat window so when a customer service rep writes back you will know while multi tasking when getting support.

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  • Updated 3 months ago
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Lucent Pools is a pool company.

Feature Request - Add a message response noise to your chat window so when a customer service rep writes back you will hear a noise so that you can multi task while getting support.

Benefit of this feature would be greatly improved customer service and less time wasted with the chat support. I have started a chat only to have it end prematurely many times because I was distracted while working and didn't notice they had responded in the chat support window causing them to end the chat.

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Lucent Pools LLC

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Posted 3 months ago

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Mike, Official Rep

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Thanks for your post!  In the coming weeks you should see some enhancements to the Chat feature.  I will look into this and see if adding some sort of ping, or response tone is possible.  Thanks!

Mike