Add a Universal Contacts List

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  • Updated 1 month ago
We have thousands of clients and would like to be able to import them into a universal contacts list so their names display on caller ID.  Currently, this can only be done on an individual user basis by importing into them into personal contacts.  We would like to see RC add a Universal Contact list beneath Company and Personal.
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Posted 2 years ago

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Monona .

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We would like this too. We don't want each user to have to enter in the same contacts 
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Bradley Wyatt

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We would also like this
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Dean D

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We are a small business (4 employees) and would love to have a Universal Contact list because we only use one main number, and all have the same contacts (our clients and employees). 
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Christopher Thomson

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This reply was created from a merged topic originally titled Modifiable Company Contacts or a Global Contacts List.

This problem has been seriously neglected for years. If you can auto generate a company contact list for all users. The request is simple. A company or Global contact list that allowa me to import a Contact list of My companies important contacts, Not just internal extension. Why can it not function like my personal contacts, just global. Seems like this would take less time that you have spent proposing work around solutions.
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Cody Winter

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This reply was created from a merged topic originally titled Incoming Caller ID Issue.

Problem- each employee (or extension) has to manually import contact information to ringcentral in order to ensure updated caller ID. This is very time consuming and should be automated.

Solution- Allow one employee (or master employee, i.e. business owner, manager, ect...) to import the contact information to ring central and allow that ONE import effect all employees (or extensions) as opposed to each employee having to do this on their own. 

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Sara Stuart DO

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Yes please!!