Add ability for an automated email and/or SMS notification if someone at your facility dials the emergency number (911,999,etc.)

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Feature Request: Add ability for an automated email and/or SMS notification if someone at your facility dials the emergency number (911,999,etc.) U.S. account, business is a power plant. Description: Facility manager and Safety manager receive a notification if any of the desk phones are used to call emergency number (9-1-1). Benefit: This allows facility personnel to concentrate on responding to the emergency rather than making notifications to management.
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Moe Collins

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Posted 2 years ago

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Sundberg

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This reply was created from a merged topic originally titled Would like to email a management group if someone dials 911 from the site RingCe....

email to group if 911 called
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Saadet - Community Moderator, Official Rep

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Hello Everyone,

As an update, this can be accomplished through an API. Please contact your Account Manager for more information and feel free to check out this link that our Developers shared
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Official Response
Hi Everyone,

In our 19.4 release we will offer the ability to receive an automated text/email when someone in the company dials 911! Keep an eye out for this feature next quarter before the end of December :)