Add ability to send text messages when on a call on the Ring Central Mobile app?

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  • Updated 3 years ago
  • (Edited)
Using IPHONE 7 plus At&t Version 8.4.1.1.51

When I'm on a active call in the Ring Central app on IOS, if someone send me a SMS message through the app, I will see the notification, but I'm unable to access the messages until the call is ended. I tries this on a ZTE Android phone & I was able to access the SMS messgaes.
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Alvaro Aranda

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Posted 3 years ago

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Bruce Cai, Alum

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Hi Alvaro,

Thanks for sending this feedback.
This feature is not yet supported on our iOS app.
We've put it in our product backlog.
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Alvaro Aranda

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Any update when this will be available? We can't text and take calls at the same time on IOS.
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Mike, Official Rep

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I just changed this thread from a Question, to Idea topic so this gets consideration by our Product Team. Therefore we don't have any ETA if/when this will be available. so to show your support for this, everyone please comment and vote.

Mike