Add ability to sort or alphabetize users lists by last name in mobile and desktop apps.

  • 1
  • 15
  • Idea
  • Updated 2 weeks ago
  • (Edited)
Tech Support says there is no way to alphabetize user lists by last name in the mobile and desktop app, is there a work around or feature that has been missed?
Photo of PLISKE

PLISKE

  • 240 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
  • 15
Photo of PLISKE

PLISKE

  • 240 Points 100 badge 2x thumb
None that I have found. This is a truly amateur hour mistake to have made in the coding.
Photo of Technical Support

Technical Support

  • 814 Points 500 badge 2x thumb
This reply was created from a merged topic originally titled Be able to sort favorite contacts in Ringcentral for desktop. (alphabetical order....

Hi, thought that the ability to sort contacts on the favorites section of the RC for desktop would be helpful especially for users who have a lot of contacts under.

Perhaps more than just sorting the names in alphabetical order, maybe a way to categorize them?
Photo of BOB S

BOB S

  • 102 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled Sort Contacts by Last Name.

I would like to sort contacts on the mobile or desktop app using either the first or last name.
Photo of Mark

Mark

  • 112 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled Sort option when creating groups for contacts.

When creating groups for contacts, I hope we can sort members of the groups by last name
Photo of charlie

charlie

  • 80 Points 75 badge 2x thumb
No sorting our contacts is not good. Not good at all.
Photo of KEVIN KELLEY

KEVIN KELLEY

  • 222 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled ORDER OF CONTACTS LIST.

 We are a law firm using the standard feature.
The contacts list in the desktop app is organized by first name.  This is counter intuitive.  Most people/businesses I know of sort contacts and files by last name.  I have not found a way to set contacts by last name and was told in a chat session that it is not possible at this time.  I think it would be important for users to have this option to sort their contacts by last name.
Photo of Super Admin

Super Admin

  • 80 Points 75 badge 2x thumb
Phonetic sorting is minimal market requirement if RC is planning to 
offer it to global companies with Japanese offices and users. I do not 
think it is a matter of a feature request from an user. It is minimally 
required feature that any VoIP or phone App would have. If your product 
manager does not know about this phonetic linguistic requirement, then I 
suggest that your product manager consult localization and 
internationalization consultant before deploying the Global Office feature 
to Japan. If you do not provide this feature, then I feel the Japanese 
users would see RC as an U.S.-centric vendor that cannot 
localize/internationalize properly for global markets.
Photo of CARTER

CARTER

  • 80 Points 75 badge 2x thumb
I see that this is still not fixed.  It is really a pain to have to sort through your favorites since they're not alphabetical by EITHER first OR last name.  Especially as our company grows.  
Photo of Kade Gable

Kade Gable

  • 172 Points 100 badge 2x thumb
This seems like something very basic to include in the sorting options. We have several users who want to see this feature added.
Photo of Nicholas Beatty

Nicholas Beatty

  • 144 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled Contacts are sorted by FIRST Name? This is unheard of and should be fixed!.

On the RC App, contacts are sorted by FIRST name. There is no way to change sort order. This is nuts and has to be an error? I've called about this a few times and do not get very far. Can this be updated immediately as a critical fix and not wait for a standard build and quarterly update? To be clear, contacts should be sorted by LAST Name: Jane Doe should be listed in the D's and not the Js.   
Photo of Nicholas Beatty

Nicholas Beatty

  • 144 Points 100 badge 2x thumb
This is a 4 year old issue?! Can you imagine if Apple's ios Contacts App couldn't sort by last name?.. the bug/oversight would be fixed instantly. How are users supposed to take Ring Central seriously if this is a 4-year-old issue?