If you would like to be able to assign an Alternative Host while scheduling an RC Meeting, please vote!
Saadet - Community Support, Official Rep
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53,966 Points
Posted 7 months ago
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80 Points
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80 Points
Was this functionality approved? The Ring Central rep said this functionality was already in place.
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322 Points
Although I couldn't find a Knowledgebase article, this feature is available. There are some settings that needs to be configured before it's usable.
1) Person A will have to log into their RingCentral account via web browser
2) Go to Settings - User Details - Settings & Permissions
3) There should be a "Schedule Meetings for Me". Click edit, and select Person B. Save.
4) Now, Person B can schedule meetings for Person A (This can only be done from the RingCentral Meetings app, and it'll look like the screenshot from above).
Note: They may need to exit out of the RingCentral Meetings app before this works. (Click on the drop-down next to your name, and select Exit)
Note 2: If you feel like being nice, you can perform the above for your end-users in the Admin Portal.
Hope this helps!
1) Person A will have to log into their RingCentral account via web browser
2) Go to Settings - User Details - Settings & Permissions
3) There should be a "Schedule Meetings for Me". Click edit, and select Person B. Save.
4) Now, Person B can schedule meetings for Person A (This can only be done from the RingCentral Meetings app, and it'll look like the screenshot from above).
Note: They may need to exit out of the RingCentral Meetings app before this works. (Click on the drop-down next to your name, and select Exit)
Note 2: If you feel like being nice, you can perform the above for your end-users in the Admin Portal.
Hope this helps!
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80 Points
The functionality you outlined is more for an executive to have his assistant schedule meetings on his behalf. I wouldn't want all my users to be able to schedule a meeting for another person. The functionality that is being requested is the ability to setup a call with multiple hosts for just one meeting. If Person A is sick, Person B can start the meeting.
Saadet - Community Support, Official Rep
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48,882 Points
Hey Frank, at this time we offer the Schedule on Behalf of functionality but not the Alternative Host, which is different. I haven't heard of an ETA regarding the Alternative Host feature but I'll be sure to ask again during my next meeting with the Product Team :)
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