If you would like to be able to assign an Alternative Host while scheduling an RC Meeting, please vote!
Saadet - Community Moderator, Official Rep
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60,118 Points
Posted 10 months ago
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Was this functionality approved? The Ring Central rep said this functionality was already in place.
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322 Points
Although I couldn't find a Knowledgebase article, this feature is available. There are some settings that needs to be configured before it's usable.
1) Person A will have to log into their RingCentral account via web browser
2) Go to Settings - User Details - Settings & Permissions
3) There should be a "Schedule Meetings for Me". Click edit, and select Person B. Save.
4) Now, Person B can schedule meetings for Person A (This can only be done from the RingCentral Meetings app, and it'll look like the screenshot from above).
Note: They may need to exit out of the RingCentral Meetings app before this works. (Click on the drop-down next to your name, and select Exit)
Note 2: If you feel like being nice, you can perform the above for your end-users in the Admin Portal.
Hope this helps!
1) Person A will have to log into their RingCentral account via web browser
2) Go to Settings - User Details - Settings & Permissions
3) There should be a "Schedule Meetings for Me". Click edit, and select Person B. Save.
4) Now, Person B can schedule meetings for Person A (This can only be done from the RingCentral Meetings app, and it'll look like the screenshot from above).
Note: They may need to exit out of the RingCentral Meetings app before this works. (Click on the drop-down next to your name, and select Exit)
Note 2: If you feel like being nice, you can perform the above for your end-users in the Admin Portal.
Hope this helps!
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100 Points
The functionality you outlined is more for an executive to have his assistant schedule meetings on his behalf. I wouldn't want all my users to be able to schedule a meeting for another person. The functionality that is being requested is the ability to setup a call with multiple hosts for just one meeting. If Person A is sick, Person B can start the meeting.
Saadet - Community Moderator, Official Rep
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59,720 Points
Hey Frank, at this time we offer the Schedule on Behalf of functionality but not the Alternative Host, which is different. I haven't heard of an ETA regarding the Alternative Host feature but I'll be sure to ask again during my next meeting with the Product Team :)
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I can't believe you don't have this feature already. What if the original host is out of commission... you just... don't have the meeting?
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774 Points
If the option for start without host isn't selected... yes, unfortunately :( Someone else could spin a different meeting up and send to all attendees.
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336 Points
New Ring Central customer and also would chime in that this feature is heavily used and appreciated when using GoToMeeting currently . Not having this will only add burden on our end users. Since RingCentral meetings is essentially Zoom Meetings re branded, I am not certain why enabling the "Alternative Hosts" function is a large task to put into the RC meetings product which is already in Zoom and has this functionality. You can see that this is exactly the functionality everyone is asking for here - and oh the Zoom settings looking exactly like the RC meeting settings....
https://support.zoom.us/hc/en-us/articles/208220166-Alternative-Host
Why does the RC meetings product lag behind the Zoom product so much if they are one in the same?
Randy
https://support.zoom.us/hc/en-us/articles/208220166-Alternative-Host
Why does the RC meetings product lag behind the Zoom product so much if they are one in the same?
Randy
Jeff Salisbury, Champion
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2,002 Points
Randy - my understanding is that RingCentral licenses the bits from Zoom, but they have to modify them to work with RingCentral's own voice platform including the associated integrations. Having said that, you would think features would flow down from Zoom at some point and I don't know how far behind they are code-wise or if some things are intentionally not implemented. I know that my users are asking why the ability to assign co-hosts when scheduling meetings is still missing.
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336 Points
Just chiming back in on this post, we have now gone live with RingCentral at our Corporate office (about 125 lines) and I have had 4-5 individuals in the first week ask me about this feature. We will be migrating away from GoToMeeting which considers this "Co-Organizer". As previously mentioned, this functionality is already available in the zoom product - called "Alternative Host". I have to believe with 119 up votes that this would be something that would be being discussed on the road map. Any updates from the Ring Central side?
Saadet - Community Moderator, Official Rep
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60,026 Points
Hey Randy, I haven't been given any updates from the Product Team. If I hear anything about this feature being implemented in a future release, I'll post here!
Please, please consider adding this. As referenced, I know a number of other platforms already have this so would be great to add here.
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314 Points
