Add Alternative Host Feature in RingCentral Meetings

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  • Idea
  • Updated 5 days ago
  • Planned
If you would like to be able to assign an Alternative Host while scheduling an RC Meeting, please vote!

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Saadet, Employee

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Posted 2 years ago

  • 27
  • 234
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Bradley Bleeker

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Sign me up!  This is a great potential feature.
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Alex Yandukin

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A necessary feature if you are unable to attend a meeting you scheduled.
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Crucial feature to allow users to schedule meetings for each other
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Jeff Driver

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GoToMeeting calls this Co-Organizer.  I think that's why you have lots of people asking for co-hosts, but this is what they really want if you read the comments.
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Sabra Gore

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Yes. Could use that feature today.
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Cris Bergin

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This is a really important feature. I don't understand why you need your clients to vote on this option before you run with it. Clearly based on all the comments here and other places under "co-hosts" RC should see that this is a NECESSARY feature we all need.
This is a must have feature. Please implement ASAP, we have managers begging for this.
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James Bradd

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Please please please extend this to webinars! This is present in Zoom and was a huge disappointment when we moved over to RingCentral!
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One of the only major drawbacks I have seen coming from GotoMeeting.  Still have a couple weeks left in our RC trial
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Jeff Faber

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please please please, this is so important!

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Robert Morris

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this is a vital feature for our enterprise...we are standardized on RC, but other departments use competitive products.  Before we can go with a single vendor, we need alternate/co-host for standard and webinar meetings, please.
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Matt Anderson

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Must have in order to migrate away from GoToMeeting.
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We need this to move completely from Webex. 
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We're trying to eliminate our GoToMeeting licensing as well and we need this functionality with RCM.
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Victor Herrera

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This would be a great feature to add as your competitors support this. Seems like a basic feature.
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Frank Wilson

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Please add alternate host functionality. During training, the Ring Central rep said this functionality was already in place. 
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Frank Wilson

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Was this functionality approved? The Ring Central rep said this functionality was already in place. 
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Although I couldn't find a Knowledgebase article, this feature is available. There are some settings that needs to be configured before it's usable. 

1) Person A will have to log into their RingCentral account via web browser
2) Go to Settings - User Details - Settings & Permissions
3) There should be a "Schedule Meetings for Me". Click edit, and select Person B. Save.
4) Now, Person B can schedule meetings for Person A (This can only be done from the RingCentral Meetings app, and it'll look like the screenshot from above).

Note: They may need to exit out of the RingCentral Meetings app before this works. (Click on the drop-down next to your name, and select Exit)
Note 2: If you feel like being nice, you can perform the above for your end-users in the Admin Portal.

Hope this helps!
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Frank Wilson

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The functionality you outlined is more for an executive to have his assistant schedule meetings on his behalf. I wouldn't want all my users to be able to schedule a meeting for another person. The functionality that is being requested is the ability to setup a call with multiple hosts for just one meeting. If Person A is sick, Person B can start the meeting.
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Saadet, Employee

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Hey Frank, at this time we offer the Schedule on Behalf of functionality but not the Alternative Host, which is different. I haven't heard of an ETA regarding the Alternative Host feature but I'll be sure to ask again during my next meeting with the Product Team :)
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  • 62 Points
Hi Saadet,

Having the ability to assign "Hostship" to more than one person will address this issue for some of us. Also, in the current setup where I can create a meeting for someone else, once I create a meeting for Person A, I cannot change the host to Person B. If we are able to at least reassign hosts after meetings are created, that could serve as a temporary workaround. 

This feature is a must for any application claiming to be an enterprise solution. Please have RingCentral product managers take a serious look into it.
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Adding that our company could use the co-organizer feature as well.
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Please don't be Salesforce and wait 7 years to implement something simple.
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Jodie Macariola

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I'm looking for this feature as well.  This is definitely a missing feature in comparison to GoToMeeting.  In GTM it's called a Co-Organizer.  Our organization is going to really miss this feature once we make this switch.

My use case: I am setting up a call for myself, a teammate, and a customer.  I want my teammate to be able to start the meeting without me or if I cannot make it.  But I don't want the meeting to start if the customer signs in before either of us.  I have several meetings like this with different teammates for different customers.  In other cases, I am holding meetings where I definitely need to kick it off and in those cases I would not establish a co-organizer.  

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Steph Schreyer

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This feature is really important.  Often I invite one or more team members to the meeting to help run it or even take the lead if I am running late from a previous meeting.  Gotomeeting and other meeting programs have this feature.
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Ann Meller

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I can't believe you don't have this feature already. What if the original host is out of commission... you just... don't have the meeting? 
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If the option for start without host isn't selected... yes, unfortunately :( Someone else could spin a different meeting up and send to all attendees. 
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Randy Edler

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New Ring Central customer and also would chime in that this feature is heavily used and appreciated when using GoToMeeting currently . Not having this will only add burden on our end users. Since RingCentral meetings is essentially Zoom Meetings re branded, I am not certain why enabling the "Alternative Hosts" function is a large task to put into the RC meetings product which is already in Zoom and has this functionality. You can see that this is exactly the functionality everyone is asking for here - and oh the Zoom settings looking exactly like the RC meeting settings....

Why does the RC meetings product lag behind the Zoom product so much if they are one in the same?


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Jeff Salisbury, Champion

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Randy - my understanding is that RingCentral licenses the bits from Zoom, but they have to modify them to work with RingCentral's own voice platform including the associated integrations. Having said that, you would think features would flow down from Zoom at some point and I don't know how far behind they are code-wise or if some things are intentionally not implemented. I know that my users are asking why the ability to assign co-hosts when scheduling meetings is still missing.
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Randy Edler

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Just chiming back in on this post, we have now gone live with RingCentral at our Corporate office (about 125 lines) and I have had 4-5 individuals in the first week ask me about this feature. We will be migrating away from GoToMeeting which considers this "Co-Organizer". As previously mentioned, this functionality is already available in the zoom product - called "Alternative Host". I have to believe with 119 up votes that this would be something that would be being discussed on the road map. Any updates from the Ring Central side?
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Saadet, Employee

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Hey Randy, I haven't been given any updates from the Product Team. If I hear anything about this feature being implemented in a future release, I'll post here!
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Matt Aguiar

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Please, please consider adding this. As referenced, I know a number of other platforms already have this so would be great to add here.
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Leisa Lance

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Another use case is recruitment.  Our recruitment team book meetings for a candidate to meet with the staff-seeking manager and don't attend the meetings themselves.  In a large organisation it is not feasible to set up delegation in the way described.