Add "Call Waiting" as a feature for the Mobile App?

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  • Updated 10 months ago
  • Planned
  • (Edited)
When I'm on a call on the mobile app, I would like to have the ability put the current caller on hold and answer another incoming call, just like on my cell phone, desk phone and desktop app. Why is that basic functionality not available on the mobile app?
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Icemanwolf

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Posted 3 years ago

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Mike, Official Rep

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Official Response
I apologize for reporting bad info. I received some bad information so I removed my post above.  After looking into this further,  I learned that this is currently not possible.  On iOS the phones native app takes priority over the RingCentral Mobile app so no notification is received.   I'm converting this thread to a feature request.
(Edited)
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Mike, Official Rep

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Sorry it's been a while since we've updated this thread. I do have a little more information.  To be clear, the feature is already available on the Android Mobile app.  In addition, for those of you that use Glip, our Product Team has been integrating more telephony functions into the application.  This is planned to be added to the Glip Mobile app in Q3-2018.  Sorry but we can't give an exact date. I understand this involves a pretty complicated code re-write. 

Mike