Add "Call Waiting" as a feature for the Mobile App?

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  • Updated 11 months ago
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When I'm on a call on the mobile app, I would like to have the ability put the current caller on hold and answer another incoming call, just like on my cell phone, desk phone and desktop app. Why is that basic functionality not available on the mobile app?
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Icemanwolf

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Posted 3 years ago

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Mike, Official Rep

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On the recent mobile app, version 9.0.2,  If you are on a call, (to your RC number)  and a second call comes in, you'll hear a "beep beep".  If you look at your phone screen, you'll see a button that says "hold and answer".  So you do have a chance to tell your current caller something like"  Can you please hold, I have another call coming in". 

Mike
(Edited)
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candi ader

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I am on version 10.0.3 and this feature is not available for me?
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Saadet, Employee

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Hi candi ader,

Please see Mike's most recent post which is below.
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Mike, Official Rep

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Official Response
Sorry it's been a while since we've updated this thread. I do have a little more information.  To be clear, the feature is already available on the Android Mobile app.  In addition, for those of you that use Glip, our Product Team has been integrating more telephony functions into the application.  This is planned to be added to the Glip Mobile app in Q3-2018.  Sorry but we can't give an exact date. I understand this involves a pretty complicated code re-write. 

Mike 
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J.B. Ferguson, Champion

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Thanks for the update Mike. Is there any update information with regard to the iPhone mobile app?
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Saadet, Employee

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Hey Jan, we didn't receive an update :(
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J.B. Ferguson, Champion

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Thanks Saadet...