I have a ringtone specific to incoming calls so that my calls, when away from my desk, are not confused with others in the office. I have noticed that if my line is called directly (automatically forwarded to my cell phone) my chosen phone ringtone comes through. However if my name/number is selected through the Auto Attendant, a different ringtone is used. I would like for all ringtones to remain the same.
Is there a way to change the ring tone to differ between an incoming call going to the Call Queue and an incoming call going directly to an extension.
We would like to have more options for ringtones in the desktop app. Currently there are only "bell" and "classic" as ringtone options.
We have no physical phones; our users only have the desktop app. Additionally, we're in an open-office environment so it's difficult to distinguish who's phone is ringing.
Would like the phones to have a more like a lan line tone for Intercom instead of ringing. Some users don't answer phone but take pages from office staff and they can't tell difference
There needs to be a feature to distinguish between an incoming call and a call being transferred. My co-workers do not know if a new phone call is coming in or if I am transferring a call to them
We have the main receptionist with a Polycom IP650 and the admins with the VVX 500's. The idea is that the 2 admins will hear when the main line is ringing, however, they would like it to be a different ringtone from their direct line. So there would be a ringtone for the main number and a ringtone for their direct number.
Is there a way to change the ringtone that I hear in my bluetooth Blue Ant Q2 headset when receiving a call through the mobile app on my iPhone. The ringtone is Marimba and is not selected as a ringtone for any setting on my iPhone. I tried other bluetooth headsets with the same result.
If you could add the option of ring tones selection to the iPhone app this would help us out greatly!!
We have several field employees that refuse to use the cellphone app for a variety of reasons, but one is they can not hear the default ringtone. One employee uses the default Alarm tone for his phone default ring tone. If you could add the option of ring tones selection to the iPhone app this would help us out greatly. Most forward the call to there cell phone and then complain that they have to go through the process of pressing one to accept.
also as well being able to change the ringer on the mobile app as well would be a good update to try and shoot for.