Add Custom RingTones for Mobile App, Desktop app and Deskphones

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We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones.  Please comment and vote on this thread indicating the type of customization you are interested in.
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Mike, Official Rep

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Posted 2 years ago

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HEAVENER

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This reply was created from a merged topic originally titled We would like the incoming ringcentral calls to have a unique ringtone for iphone....
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ORTHOPAEDICS, Champion

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This feature needs to be implemented immediately, it definitely shouldn't even be that difficult because Apple should have already provided the instructions for how to do this if it's already using an Apple ringtone.

But if RingCentral doesn't want to add this feature, at the very least please CHANGE the default ringtone so that it doesn't sounds like a child's toy is going off. A standard ring like Line2 has would be far more preferable.

Unfortunately this probably won't happen for a few more years because in my experience, RingCentral takes approximately 4-5 years to implement a feature, if they even decide to implement it. We are doomed to perpetually receive the "your feedback is under consideration".

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Vahn Balabanian

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This reply was created from a merged topic originally titled RingCentral calls to my mobile App should ring / vibrate differently.

RingCentral calls to my mobile App should ring/vibrate differently (programmable) so we can differentiate our mobile/personal calls from our RingCentral/business calls.
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IT-Allen

  • 60 Points
I would love an option to update the ring tones to either have more pre-loaded for the softphone or allowing you to use your own. Our entire office has softphones and its annoying when EVERYONE uses the same exact ringer. 
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Steven Osborn

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Here's another new customer that can't believe there is no way to change the ring and notification tones on the Glip Android app (and iOS).   This is rudimentary stuff and easy to implement.  Please add it!