Add HUD & ability to modify presence to the Chrome Extension

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  • Updated 1 year ago
  1. Account type  UK
  2. A brief description of the business: Half media sales, half car sales/loans.
  3. A high level description of the product or feature being requested: Add key desktop app features to the Chrome extension - mainly HUD and the ability to modify presence. 
  4. A typical use case scenario explaining how your business would use the feature: Same as the desktop app...!
  5. Benefit of such feature: Chromebook users stop being second class citizens
  6. Include any related case number if applicable
  7. Number of Users and/or Digital Lines: 350
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Paul Lomax

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Posted 1 year ago

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Chris Duquette, Champion

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yeah the chrome add on acting like a soft phone would be rather helpful
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Michael Fowler

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Agreed.  We have some personnel that need to monitor a few dozen agents with HUD, but they can't run the softphone for Desktop because they are Linux.  Chrome extension works fine, but they need the HUD feature added with the ability to go full screen too.
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Chris Duquette, Champion

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it would be like having 2 softphones at that point, but it would be helpful for folks who dont use the actual softphone.