Add Mimecast to SPF Records

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  • Updated 2 years ago
1) U.S.
2) Financial Market Services
3) Add Mimecast to your SPF record
4) We receive eFaxes through Ringcentral and forward some of them to our clients.  The emails end up in our clients' quarantine because they fail the SPF check.  This is because their filter is seeing the Ringcentral email as coming from Mimecast instead of Ringcentral.  Please add "" to your SPF record.
5) efaxes will no longer fail SPF checks and end up in quarantine when forwarded by a company that uses Mimecast
6) We opened a ticket a while ago and were advised to make our request here. I don't have a record of the ticket number.
7) 514 users
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Posted 2 years ago

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RingCentral's SPF record only has six (6) entries in it currently so there is still room. Amazon SES and Office365 are already included as well. it makes sense to also add Mimecast as well.