Add mute button back to screen share window

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  • Idea
  • Updated 3 months ago
  1. Account type: U.S.
  2. A high level description of the product or feature being requested:
In RingCentral Meetings the mute button has been moved onto the control window.  The issue is that the control window always gets buried under other windows on my desktop and I can't get to the mute button in a timely manner.  Adding the mute button back to the screen-share window would make life much better

A typical use case scenario explaining how your business would use the feature:
On every single conference call, every single day, I could mute/unmute myself much easier.  I probably have 3 or 4 RC meetings a day.

Benefit of such feature:
Hunting for the buried control window takes time and I can't mute/unmute in a timely manner.  And would reduce my frustration on every single screen share session.
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Aaron Caba

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Posted 10 months ago

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Saadet - Community Support, Official Rep

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Hello Aaron,
When I share my screen the Mute button is at the top when I hover over the green bar. Where are you asking the Mute button to be instead?
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Aaron Caba

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The mute button that you showed works well when I'm sharing.  I'm talking about when I am viewing someone else's screen, I would like the mute button on that screen rather than (or in addition to) the mute button on the control window.  The control window always gets lost in my desktop clutter.
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Roger Fischer

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Yes, it's very annoying that you must hover over a window to see the mute status (meeting or participant list).  I am often on a meeting while I am doing other work and it is very easy to accidentally think you are muted when you are not or vice-versa.  The mute/status button should be visible all the time so I don't need to mouse-over the window to verify my status.