It would be really nice if as an admin I could add pictures to all the company contacts within the desktop app that show up for every user. It is hard to look through a list of grey silhouettes reading names compared to recognizing faces. Right now each individual user can add pictures that show up for them personally but it is not feasible to have everyone do that for 70 some company contacts each.
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370 Points
Posted 5 years ago
Mike, Official Rep
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94,158 Points
Yes, If you locate the contact you want to add the photo for, and click in the image place holder, the next screen will give you an option to import an image.




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80 Points
will this then show up in everyone's directory company wide & just not one mine solely?
Mike, Official Rep
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93,468 Points
Sorry, each user will have to add the images.
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3,904 Points
This reply was created from a merged topic originally titled Add Pictures in Mobile App.
It would be nice to add avatar, or images to user accounts. If you have a good amount of people in your organization it would be cool to see the faces of users when looking at their presence in the mobile app.
It would be nice to add avatar, or images to user accounts. If you have a good amount of people in your organization it would be cool to see the faces of users when looking at their presence in the mobile app.
(Edited)
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162 Points
This reply was created from a merged topic originally titled Enhancement Request: Add pictures to company contacts.
I can add pictures to my individual app, but we would like to upload the photos in the company admin portal so they show for all our users.
I can add pictures to my individual app, but we would like to upload the photos in the company admin portal so they show for all our users.
(Edited)
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162 Points
This reply was created from a merged topic originally titled Enhancement Request: Add pictures to company contacts.
I can add pictures to my individual app, but we would like to upload the photos in the company admin portal so they show for all our users.
I can add pictures to my individual app, but we would like to upload the photos in the company admin portal so they show for all our users.
(Edited)
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110 Points
I agree with the original poster. It would be a great feature from an admin standpoint to be able to import pictures for users.
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382 Points
This would be a great feature for Admins. It is difficult to get users to upload a photo. I would like a way to upload a photo of each user that would show under contacts on softphone and mobile app.
- 60 Points
Absolutely agreed that this ought to be possible at the ADMIN level.
We do that now for other applications - with a dispersed workforce it really helps to be able to upload the photos, and to do centrally.
We do that now for other applications - with a dispersed workforce it really helps to be able to upload the photos, and to do centrally.
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376 Points
Just wanted to say that I think this would be a great feature to have as an admin!
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142 Points
Not only would this be great for the admin but as we reissue numbers to new users, they are stuck with the previous employee's pic until they can figure out how to change it or we have to assign an IT member to go to them and remove it.
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140 Points
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1,118 Points
As a new RingCentral user, I was surprised that this was not a standard feature. Please add the ability for the admin to add pictures for all users. Another consideration would be to have RingCentral link profile pictures from other products such as Office365, Skype, LinkedIn, etc.
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154 Points
Please add this functionality soon.
We need to be able to use our company standard pictures and not rely on employees to use pictures from their latest fishing trip.
We need to be able to use our company standard pictures and not rely on employees to use pictures from their latest fishing trip.
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86 Points
Ditto on updating these pictures via an admin account and pushed out to all users.
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382 Points
We are having the same issue. No problem uploading pictures via phone app but desktop softphone won't have it. I've even tried with the same exact file. 20+ users here with same issue.
Saadet, Employee
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67,910 Points
Hey Jeff, see my conversation with Greg above.
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832 Points
A while back I added a bunch of photos for contacts into my Ring Central Desktop app. Then one day they were gone! I didn't change anything on my computer and I don't think there was even an app update that did it. Either way, they are gone and the only profile pics I can see are the ones others added for themselves. I am an admin in Ring Central and would like to be able to add photos for everyone, so everyone can also see them. Will this ever be possible?
Thanks
Thanks
Saadet, Employee
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67,790 Points
Sorry, Rhonda. There's no ETA regarding if/when this feature may be added
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832 Points
A while back I added a bunch of photos for contacts into my Ring Central Desktop app. Then one day they were gone! I didn't change anything on my computer and I don't think there was even an app update that did it. Either way, they are gone and the only profile pics I can see are the ones others added for themselves. I am an admin in Ring Central and would like to be able to add photos for everyone, so everyone can also see them. Will this ever be possible?
Thanks
Thanks
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112 Points
Ditto on support for admins being able to push out profile pictures for everyone.
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364 Points
It is silly that this is not a feature that admins can not only perform, but controlling it is important too...users can upload any photo they want!
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Jack Reeves
Saadet, Employee
Jack Reeves
Saadet, Employee
Greg Herrmann
I've tried different images with different formats (JPG vs. PNG) and still get the same error message each time. Thanks!
Saadet, Employee
Greg Herrmann
155x157 pixels( 16.8 KB )
Saadet, Employee
Greg Herrmann
Greg Herrmann
Saadet, Employee