Add "presence" feature to RingCentral softphone

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This conversation has been merged. Please reference the main conversation: Desktop App: What is HUD?

My company would like to utilize the "presence" feature but it seems that it is currently available only with select desk phones.  As we're moving toward a PC-centric environment, we'd like to see this feature within the RingCentral for Windows softphone.  Thanks for considering this request!
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John Brimble

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Posted 5 years ago

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Kim, Alum

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In RingCentral for Windows Softphone, the "Favorites" tab is presence.  Select the person icon and add the individuals you'd like to see by selecting the star.  You can have up to 30 favorites (this number may increase). 

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Please consider to add this to the FAQ regarding presence!  Shouldn't have to dig around in forums to find it....  Thanks!
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Mike, Official Rep

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Thanks for your comments.  We've also recently released the HUD feature which might help you out as well. 

HUD Overview: RingCentral for Desktop Heads Up Display

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