Adding Caller ID to the User List download or call logs

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  • Updated 1 year ago
Can the Caller ID that the extension is using be added to the downloadable user list. I'm not sure where else this could be seen. I would like to be able to see what caller ID my users have their softphones set to. It could be anywhere, User list, call log, even the audit log when they change it. 
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Lee, Champion

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Posted 1 year ago

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Lee, Champion

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I see that the outbound caller ID is shown in the QOS reports under calls. I definitely see people using the wrong caller ID. Can we get this in something downloadable that we can use to verify the caller ID? Or can we download the QOS reports?