RingCenteral for Outlook: add direct dialing

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  • 4
  • Idea
  • Updated 3 years ago
  • Implemented
  • (Edited)
Please add the direct dial feature to the RingCetneral for Outlook. This will be much faster for me to use then using my phone to connect.
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Kirk Manton

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  • Hopefull

Posted 3 years ago

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Fredrik Eriksson

  • 52 Points
I agree 100%. Also, it needs to work with the SoftPhone.

The RC Add-In for Outlook is clunky at best and completely useless for those of us who only use a SoftPhone since there is no option to route calls through it.

The ideal solution would be an RC button somewhere in the ribbon with an option to call/text/fax any of the contact's numbers, which would then activate that action in the SoftPhone.
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Kim, Alum

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Kirk - I wanted to make sure you guys had the RingCentral for Outlook Installation & User Guide.

Please let me know if you have any questions.