Adjustable IVR Repetition Loop

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  • Idea
  • Updated 1 week ago
  • Not Planned
It would be stellar if RingCentral gave us the ability to alter the number of times an IVR menu loops before either disconnecting the call or slipping over to a selected extension. It could just be a drop-down, or an open field.
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Alexander Goss

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Posted 2 years ago

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Adam Boyar

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This reply was created from a merged topic originally titled Multi level IVR call handling generic key presses - Repeat 3 Times if caller ente....

Multi level IVR call handling generic key presses - Repeat 3 Times if caller enters no action.  Can we get an option for this to be just 1 time through the menu?  To wait for 3 times through is a pain.  
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Janet Simpson

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Yes, absolutely agree, we're NOT happy with having such a delay before someone is either disconnected or transferred!!!