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There are many free online Directory Assistance services available so we would like the ability to assign "411" as an Announcement-Only extension that we can record a message telling users where they can find Directory Assistance, thus avoiding unwanted costs for "411" calls. Currently RingCentral reserves extension "411" and restricts reassigning it. I would request that RingCentral allow this extension to be reassigned as deemed appropriate by each account.
US account - RingCentral Case #04974494
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