Admin to be able to unlock a user's account rather than calling into RC Support

  • 0
  • 6
  • Idea
  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: Admin: override Password 60 Minute Lockout

US -  if a user's account is locked out... we have to call RC Support to have them reset it... then it unlocks the account.  As Admins, we want to be able to unlock user's accounts ourselves.
Photo of Rona Orenstein

Rona Orenstein, Employee

  • 466 Points 250 badge 2x thumb
  • frustrated

Posted 2 years ago

  • 0
  • 6
Photo of Cecile Glassy

Cecile Glassy, Champion

  • 22,078 Points 20k badge 2x thumb
USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

2018-05-30 Mike Ferringer or Saadet can  you combine this with the existing thread on this topic?

This conversation is no longer open for comments or replies.