Admin unlock account after security lockout

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  • Updated 8 months ago

This conversation has been merged. Please reference the main conversation: Admin: override Password 60 Minute Lockout

1. US

2. Pharmaceutical sales

3. When a user gets a 60 minute security lock. Account Admins should be able to unlock that phone. Our primary customer service number got locked this a.m. and we could not take calls from our customers. This causes a lot frustration for our customers and our customer service personnel. If we were an emergency service provider this could be a life endangerment issue. So please do not take this request lightly.

4. We would be able to answer calls....

5. Ability to answer the phone.

6. 26
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Jim Hoyt

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  • Not happy with this.

Posted 8 months ago

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