Admin User would like to get the ability in changing the statuses of their agents under online portal

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Abcam PLC / UID#450901065 / Customer requested to placed this idea for him -  Admin User would like to get the ability in changing the statuses of their agents under online portal  Admin user should have the access to put an agent on available, unavailable and do not disturbed without having to login as the agent to change the status to do not accept any calls or other statuses
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Emerson Cardinoza

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Posted 2 weeks ago

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