administrative alerts, to get notified whenever a certain phone or group of phones go offiline

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administrative alerts, to get notified whenever a certain phone or group of phones go offline

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MAFFEI

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Posted 2 weeks ago

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Cecile Glassy, Champion

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USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2019-02-07 We have requested RingCentral to create this Admin dashboard option, so you can see visually when phones go down throughout your system.   

The Analytics portal can display if you have up to 25 lines in problem state, or offline,  which is fine for smaller organizations, but this does not help Enterprise level organizations who have thousands of DID lines --- we presently have over 3800 lines and are growing as we add additional geographical sites.