Administrator accessing employees voicemails

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As an administrator are you able to access employees voicemail? Example an employee has left the company and we need to access their voicemails can we do this?
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Carisa Foreman

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Posted 1 year ago

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Rob Benn-Frenette, Champion

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Yes, you can.  Two ways: you can navigate to their ext, and change the PIN to access voice mail, but you can also play voice mails from your PC by accessing their ext.  (If you need steps let me know)
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Carisa Foreman

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I would love to have the steps, I am new to Ring Central and any and all information is greatly appreciated.
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Brandon, Champion

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If you are an admin you can navigate to their user record in the web portal, reset their password then view their voicemail.  

user details > user password 

then

messages and notifications > view messages
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Rob Benn-Frenette, Champion

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Brandon beat me to it :) 
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Carisa Foreman

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Thank you so much Brandon and Rob!  Huge help.
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Chaya N

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Is this option still there? I don't see it.